Reference

How wf777 Handles Your Personal Data

When you open an account on wf777 and transact via JazzCash, Easypaisa or Raast, certain data is collected — and this policy explains exactly what that is, how we use it, and what controls you have.

Data You ControlPayment PrivacyCookie ClarityYour RightsAccount Security
wf777 How wf777 Handles Your Personal Data
REACH OUR TEAM

Contact Us About This Policy

If any part of this policy is unclear, or if you need to request changes to your stored data, our support team is the right first stop. You can reach us through the channels listed below — we handle data and policy queries through the same pathways we use for wallet and deposit support. When you contact us, include your registered mobile number so we can verify your account quickly and act on your request without unnecessary back-and-forth.

Live Chat Open the chat widget inside your wf777 account dashboard. Our team handles data and policy queries the same way they handle wallet and deposit support issues.
Email Support Send your data request or policy question to our support address. Include your registered mobile number so we can verify your account and respond accurately.
In-App Help The help section inside the app covers account access, data requests and wallet verification steps — navigate there via the menu at the bottom of your screen.
DATA PROTECTION DETAILS

Retention, Cookies and Account Security

Data protection at wf777 works across four practical areas: how long we keep your records, how cookies behave during your session, how your login is secured at every access attempt, and what concrete steps you can take to exercise your data rights. Each of those areas has a real process attached — not just a statement. If you deposit or withdraw via JazzCash, Easypaisa or Raast, the transaction data tied to those payments falls under our retention policy, and you can ask for a full summary of what we hold on your account at any time.

Data Retention

Account and transaction records are kept for the full period your account is active, plus any mandatory window under applicable financial regulations. You may request a record summary at any time.

Cookie Use

We use session cookies to maintain your login state and functional cookies to save your lobby preferences. No third-party advertising cookies are placed on your device without your consent.

Login Security

Every login triggers an OTP sent to your registered mobile number. This verification step cannot be bypassed — it is the primary safeguard protecting your wallet from unauthorised access.

Your Data Rights

You can request a copy of your stored data, ask us to correct inaccurate records, or request deletion of data not covered by mandatory retention — all via our support channels.

Privacy Policy Questions You Actually Ask

These are the questions we hear most from Pakistan account holders about data handling, payment privacy and personal rights. From how we handle your JazzCash and Easypaisa transaction records to how you request deletion of your data, the answers below cover the practical things you need to know. If your question is not listed here, our support team can answer it via live chat or email — just have your registered mobile number ready.

We collect your name, email address and mobile number at registration. When you deposit via JazzCash, Easypaisa or Raast, we also record the transaction reference, amount, timestamp and wallet ID for accurate reconciliation.

We do not sell or rent your data to third parties for marketing purposes. Data is shared only with payment networks — JazzCash, Easypaisa, Raast — strictly to process your deposits and withdrawals as you request them.

Account and transaction records are retained for the period your account is active, plus the additional time required by applicable financial regulations after closure. Data outside any mandatory retention obligation can be deleted on your request.

Contact our support team via live chat or email and include your registered mobile number. After we verify your identity, we send you a summary of all personal data stored on your account.

Yes — session cookies keep you logged in, and functional cookies save your lobby preferences. Third-party advertising cookies are not placed on your device without your explicit consent during your visit.

All traffic between your device and our servers is SSL-encrypted. OTP verification sent to your registered mobile adds a second access layer — your wallet cannot be accessed without that one-time code.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.